Nov 30, 2018
In this episode of SMACTalk, Daniel Newman invites IBM Automation (Client) GM/VP Gene Chao to share his insights on how Customer Experience is being impacted by Automation. On the show, Gene is asked the following questions.
- Do you have a story as a consumer to share about how automation optimized a recent customer...
Nov 19, 2018
While so many B2B companies struggle to evolve beyond traditional funnel marketing, Shimp and Janiszewski share how they have taken...
Nov 12, 2018
In this episode of SMACtalk, Daniel Newman and Brian Fanzo welcome guest Steve Rudolph of Pegasystems. In his role at Pega, Steve leads the industry market group covering telco and all the industries it touches, from insurance to financial services. In his role, he focuses on how to create value in customer...
Sep 13, 2018
In this Intel-sponsored episode of SMACTalk, Daniel Newman leads a show focused on the visual cloud. Joining Daniel is Lynn Comp, Vice President of Data Center Group and General Manager of the Visual Cloud Division Network Platform Group at Intel. During the show, they discuss what Intel is doing in the realm of the...
Sep 5, 2018
In this IBM sponsored episode of SMACTalk, Daniel Newman goes solo on hosting duties and leads a show focused on the future of automated work. Joining Daniel for the discussion was Mike Gilfix, Vice President of Digital Business Automation at IBM, a software that digitizes business operations and provides them with...